Privacy Policy

1.Introduction

pkr86 ("we", "us" or "our") operates the website located at https://pkr86.cam (the "Platform"). This Privacy Policy describes how pkr86 collects, uses, stores, discloses and otherwise processes personal data relating to individuals who access or interact with the Platform ("you" or the "User").

pkr86 is an English-language online betting and casino information platform built for Pakistani users. We are committed to protecting the privacy and security of all personal data entrusted to us. This Policy has been prepared with transparency as its core objective — we want you to understand precisely what data we hold and why.

By accessing or using the Platform, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with any part of this Policy, you should discontinue your use of the Platform immediately.

2.Definitions

The following terms carry the meanings set out below throughout this Privacy Policy:

• "Personal Data" — any information relating to an identified or identifiable natural person, including but not limited to name, email address, IP address, device identifiers and behavioural data.
• "Processing" — any operation or set of operations performed on Personal Data, including collection, storage, use, disclosure, erasure or destruction.
• "Data Controller" — the entity that determines the purposes and means of Processing Personal Data. pkr86 acts as the Data Controller in respect of data collected through the Platform.
• "Data Processor" — any third party that processes Personal Data on behalf of pkr86 and under its documented instructions.
• "Cookies" — small text files placed on your device by the Platform to facilitate functionality, analytics and personalisation.
• "Sensitive Data" — a subset of Personal Data warranting higher protection, including financial details, government-issued identification numbers and data relating to health or biometrics.

3.Data We Collect

3.1 Data You Provide Directly

When you register an Account, contact our support team or otherwise interact with the Platform, you may provide us with the following categories of Personal Data:

• Full legal name and date of birth;
• Email address and, where provided, phone number;
• Residential address, including city and country;
• Identity verification documents (e.g., CNIC, passport) when required for KYC purposes;
• Correspondence content when you contact us via email or support channels.

3.2 Data Collected Automatically

When you visit the Platform, we automatically collect certain technical and behavioural information via cookies and similar technologies:

3.3 Data from Third Parties

In limited circumstances, pkr86 may receive Personal Data about you from third-party sources, including identity verification providers, fraud-detection services and analytics partners. Such data is used solely in connection with the purposes described in this Policy.

4.Legal Basis for Processing

pkr86 processes your Personal Data only where a valid legal basis exists for doing so. The primary legal bases we rely upon are:

• Contractual necessity — processing required to perform our obligations under the Terms & Conditions, including account management and delivery of platform services.
• Legitimate interests — processing necessary for our legitimate business interests, such as fraud prevention, platform security, and improving the quality of our content and services, provided such interests are not overridden by your rights and interests.
• Legal obligation — processing required to comply with applicable laws, regulatory requirements or lawful orders from competent authorities.
• Consent — where you have given explicit, freely provided consent to a specific Processing activity, such as receiving marketing communications. You may withdraw consent at any time without affecting the lawfulness of prior processing.

5.How We Use Your Data

5.1 Platform Operations

Your Personal Data is used to create and maintain your Account, authenticate your identity when you log in, deliver the Services described in our Terms & Conditions and respond to your support or enquiry requests.

5.2 Security and Fraud Prevention

We use technical data — including IP addresses, device fingerprints and login behaviour — to detect and prevent fraudulent activity, account takeovers, bonus abuse and other forms of misuse. This processing is in our and your legitimate interest.

5.3 Compliance and Identity Verification

Where required by applicable law or our operator partners' licensing obligations, we may process your identity documents and related Sensitive Data to verify your age, identity and place of residence. Failure to provide information required for KYC purposes may result in Account restrictions.

5.4 Platform Improvement and Analytics

Aggregated and anonymised usage data helps us understand how users in Karachi, Lahore, Islamabad, Rawalpindi and across Pakistan interact with the Platform, allowing us to improve content quality, navigation and the overall user experience.

5.5 Marketing Communications

With your explicit consent, we may send you emails about new content, platform updates, responsible gambling reminders and relevant promotional information. You may unsubscribe from marketing communications at any time by following the unsubscribe link in any communication or by contacting us directly. Withdrawal of consent for marketing does not affect your Account access.

6.Data Sharing & Disclosure

6.1 Service Providers

pkr86 engages carefully selected third-party service providers to assist in operating the Platform. These may include cloud hosting providers, analytics platforms, identity verification services and customer support software vendors. All such providers are bound by data processing agreements that restrict their use of your data to the purposes for which it was shared.

6.2 Legal and Regulatory Disclosure

We may disclose Personal Data where we are required to do so by law, regulation, court order or the legitimate request of a competent regulatory or law-enforcement authority. We will, where lawful, notify you of such a request before disclosing your data.

6.3 Business Transfers

In the event of a merger, acquisition, restructuring or sale of all or substantially all of our assets, your Personal Data may be transferred to the successor entity. You will be notified of any such change and your rights under this Policy will be preserved.

6.4 No Sale of Personal Data

pkr86 does not and will not sell your Personal Data to any third party for their own marketing or commercial purposes. This commitment is unconditional.

7.Cookies & Tracking Technologies

7.1 What Are Cookies

Cookies are small data files stored on your device when you visit a website. They enable the Platform to recognise your device, maintain your session, remember your preferences and collect analytical data about how the Platform is used.

7.2 Types of Cookies We Use

7.3 Managing Cookies

You can control and manage cookies through your browser settings. Most browsers allow you to refuse new cookies, delete existing cookies and set preferences for specific websites. Please be aware that disabling strictly necessary cookies may impair the functionality of the Platform. For instructions specific to your browser, refer to your browser's help documentation.

8.Data Retention

pkr86 retains your Personal Data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law. The general retention periods we apply are:

• Account data: retained for the duration of your Account and for up to five (5) years following Account closure, to meet legal, regulatory and audit obligations.
• Identity verification documents: retained for the period required by the applicable licensing jurisdiction's anti-money-laundering obligations, typically five (5) years.
• Communication records: support emails and chat logs are retained for up to three (3) years from the date of the communication.
• Analytics data: aggregated, anonymised analytics data may be retained indefinitely as it can no longer be attributed to any individual.
• Marketing preferences: retained until you withdraw consent or for one (1) year of inactivity, whichever is sooner.

Upon expiry of the applicable retention period, your Personal Data will be securely deleted or anonymised in a manner that makes re-identification impossible.

9.International Data Transfers

pkr86 and certain of its service providers operate across multiple jurisdictions. As a result, your Personal Data may be transferred to and processed in countries outside Pakistan. Such transfers may include countries that have different — and potentially lower — standards of data protection than those applicable in your home jurisdiction.

Where Personal Data is transferred internationally, pkr86 takes reasonable steps to ensure that appropriate safeguards are in place, which may include contractual protections between pkr86 and its service providers, adherence to recognised data transfer frameworks, or reliance on the adequacy of the recipient jurisdiction's data protection laws.

If you wish to obtain further information about international transfer safeguards applicable to your data, please contact us at the details provided in Section 14 of this Policy.

10.Your Data Rights

Subject to applicable law, you have the following rights with respect to your Personal Data held by pkr86. To exercise any of these rights, please contact us using the details in Section 14.

We will respond to all rights requests within 30 days of receipt. Where a request is complex or numerous, we may extend this period by a further 30 days, in which case we will notify you. We may need to verify your identity before processing a rights request. We will not charge a fee for responding to a rights request unless the request is manifestly unfounded or excessive.

11.Children's Privacy

The Platform is strictly intended for adults aged 18 or older, or the higher minimum age required by the operator or license jurisdiction. pkr86 does not knowingly collect Personal Data from any person under the age of 18. If we become aware that Personal Data has been collected from a minor, we will take immediate steps to delete that information and close the associated Account.

If you are a parent or guardian and believe that your child has provided Personal Data to pkr86 without your knowledge or consent, please contact us immediately at [email protected] so that we can investigate and take appropriate action.

12.Data Security

pkr86 implements and maintains a range of technical and organisational security measures designed to protect your Personal Data against accidental loss, unauthorised access, disclosure, alteration or destruction. These measures include:

• TLS/SSL encryption for all data transmitted between your device and the Platform;
• Encryption at rest for Sensitive Data held in our databases;
• Strict role-based access controls limiting staff access to Personal Data on a need-to-know basis;
• Regular security assessments and penetration testing of Platform infrastructure;
• Incident response procedures to detect, investigate and report data security breaches in a timely manner.

Notwithstanding these measures, no method of transmission over the internet or electronic storage is completely secure. pkr86 cannot guarantee absolute security and is not responsible for breaches attributable to factors outside our reasonable control. You play an important role in keeping your Account secure by using a strong, unique password and keeping your login credentials confidential.

13.Changes to This Policy

pkr86 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, legal obligations or the services we offer. When we make material changes to this Policy, we will update the "Last updated" date at the top of this page and, where appropriate, notify you directly by email or via a prominent notice on the Platform.

We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your data. Your continued use of the Platform following the publication of any revised Policy constitutes your acceptance of the updated terms.

If you would like to receive a copy of a previous version of this Privacy Policy, please contact us at the details provided in Section 14 and we will do our best to accommodate your request.

14.Contact Us

If you have any questions, concerns or requests relating to this Privacy Policy or the Personal Data pkr86 holds about you, please contact our privacy support team using the details below. We aim to respond to all privacy-related enquiries within 48 business hours.